"Brooke made us feel like we were her only clients though that was certainly not the case. She was very responsive, extremely accommodating with our schedule, and fit us in for showings, even when we contacted her at the last minute. She was patient with us, as we would break from our search due to work travel, and it took us some time to find the perfect home, but we never felt any pressure during our search and as soon as our schedules allowed us to "reappear," Brooke jumped right back in with us. She is also extremely knowledgeable about the Delaware County area, and has relationships with many other agents, lenders, inspectors, etc. in the area, all of which made our house hunting process go very smoothly. We couldn't have asked for a better real estate agent and highly recommend Brooke."
-Kaili J., Client
"I highly recommend contacting Brooke Penders if you are looking to sell your home. Her marketing skills and knowledge of the local real estate market was invaluable. Exceptional listener. Follows up in a prompt manner. Also many thanks to her internal support team. Very professional and courteous."
-Kevin K., Client
"Brooke did a fantastic job for us. She gave us honest feedback about our pricing goals which facilitated a quick sale, even though we had an odd home configuration (4 br, 1.5 bath). She also did a great job helping negotiate with buyers when inspection found some expensive repair items. Brooke personally called around to help us find best option for chimney repair service after first vendor didn't work out. She worked all hours and even communicated with us while she was on vacation. Great to work with and extremely knowledgeable on Media/Swarthmore/Wallingford."
-Nathan T., Client
"Brooke is incredible- very knowledgeable and professional and looks out for your best interest. She’s always one step ahead of you and will do whatever is needed to make your house buying experience a positive one!"
-Janna B., Client
"Brooke who, in addition to being the consummate real estate professional, is a kind, wonderful human being whom we have been blessed to have in our lives for so long."
-Jason P., Client
"Brooke really understands the market and her clients. She knew exactly the right strategy and preparation needed to sell our house in record time and for asking price. I would feel confidant recommending Brooke to anyone I know who is selling or buying."
-Ellie, Client
"Brooke is incredible and will be an asset to anyone who is lucky enough to get her as their real estate agent. We had a tricky set of circumstances for our recent purchase, involving a "fixer upper" having increasing issues discovered during inspection (and second inspection). Brooke was SO timely, knowledgeable, and on-top-of every curve ball -- she contacted us each day when she was briefly traveling internationally just to stay close to the process. I would use her again (did I mention that she is fun/funny and knows everything about houses and their structures/equipment?) in a heartbeat."
-Jennifer K., Client
"Brooke is a fantastic realtor. She was knowledgeable and professional. She knew what it took to sell my home from removing items, tweaking things and photographing to give potential buyers the best image. As a first time home seller, she explained what she would do and what I needed to do in detail so that I could feel comfortable with the whole process. She was always available through the process to talk about what was happening and to review the process. She was fantastic to work with and I highly recommend that if you have a home to sell that you give her a call. She was able to sell my home in 4 days, yes, 4 days and we had about 10 showings and an open house in that time. Just fantastic. Thanks Brooke for all your hard work."
-Peter P., Client
"Brooke was super responsive, patient, and resourceful throughout the entire process. Her professionalism really helped make the transaction smooth. We highly recommend her and will certainly work with her again."
-Jenny, Client
"Thank you so much for your help in finding our first home. You've been a great partner and friend. Please stop by and see the changes we are making."
-Scott & Allison, Client
"Brooke offers her clients a level of personal service and dedication that is truly unusual and offers a business acumen that makes her a true listing expert. I highly recommend Brooke as the highest caliber professional to sell your home!"
-Mary Ellen, Client
"Start to finish, you were a consummate professional...you are simply the best."
-Susan, Client
"I hired Brooke to sell my house off of the reviews on this website. She is every bit of the agent her reviews state. She is professional, personable and understanding. She was there for any question or situation we needed her for during the process of selling our home. Brooke was so nice to us and comforting to have at closing. She really is the perfect realtor."
-Andrew P., Client
"Excellent client service is so rare that it merits sharing... We were fortunate to have Brooke as our realtor. Her knowledgeable, support and guidance were remarkable and her patience and empathy made the whole process much easier for us. Cheers to you Brooke - and thank you for providing that rare commodity – a truly great client experience!"
-Beth, Client
"I could not ask for more from a real estate agent. She worked with me to set and modify the price of my house as market conditions unfolded. She had a good mix of open houses with private showings. And she had a wealth of contractors to help with staging the house and addressing home inspection concerns quickly and economically. Right up to emptying the house of contents due to downsizing, she was a pleasure to work with and a perfect professional. "
-John L., Client
"Brooke was absolutely amazing to work with! I was part of a relocation with my company and could not have asked for a better experience. From the minute she presented to us in our home we knew she was going to be the perfect realtor to sell our first home. She is very professional, personable, knowledgeable, and made our big move go very smoothly. Anytime we had any questions or was unsure of anything she would explain it in such great detail it made us feel like we do this all the time. She worked very hard and made us feel as though our house was top priority. We would recommend Brooke to anyone looking to sell their home, she will get the job done and make you reach your goal and get what you deserve for your home. Thanks so much Brooke!"
-Dennis G., Client
"Brooke is a business executive whose business is Real estate. She is professional in every way. What I’ve enjoyed most about working with Brooke is she uses data to make decisions and to advise you as you’re formulating your plan. She has the knowledge and experience to give you advice throughout the process and she has a network of high performing partners who make her services even more valuable. I truly value her approach and on top of that, she is personable and someone you can’t help but become friends with."
-Colleen P., Client
"Brooke was the best realtor I have dealt with in... the purchase and sale of 4 homes over the years. She was very accommodating and worked hard to understand the type of home and location my wife and I were looking for. She knew the area well and we benefited from her insight. Brooke also represented our interests well in helping us negotiate the purchase price, arranging inspections and settling on our new home."
-Tom, Client
"Brooke was fantastic in assisting us with buying our forever home! Knowledgeable, responsive and professional from beginning to end. You are certainly in good hands with Brooke!"
-Caryn C., Client
"Brooke helped us buy a specific home in a tricky situation with the existing owner. She was super responsive, patient, and resourceful throughout the entire process. Her professionalism and friendliness really helped make the entire transaction smooth. We highly recommend her and will certainly work with her again."
-Jenny S., Client
"I felt from the first day we began working together she had MY best interests at hand. Brooke is extremely knowledgeable, reliable & service-oriented."
-Lisa, Client
"We are very fortunate to have you as our agent."
-Haiying, Client
"There is no way this would have worked out nearly as well without you. Your professionalism, knowledge and expert assistance made what could have been a very stressful situation into a very pleasant experience."
-Doug , Client
"Brooke represented me this year in the sale of this property. No one knows the area and the market better than Brooke. She's tireless in serving her customers' needs, regardless of the value of the property. She is honest and direct, yet sensitive, tactful, and most importantly, ethical. Her level of attention and dedication to her clients is exceptional. This area is lucky to have a realtor who consistently delivers 100% satisfaction in such a nerve-wracking and high-stakes endeavor as buying or selling a home."
-Andrea F., Client
"We are so fortunate to have been led through the home-buying process with Brooke as our realtor. She had wonderful insight into every aspect of choosing a home and being realistic about what type of work would need to be put into a home, as well as any problems or issues might arise down the road due to certain details. Because of Brooke's extensive network in the real estate world, she was able to show us houses that were not yet on the market but that we might be interested in. After searching for over a year and seeing no less than a gazillion houses (at obscure times of the day--as both my husband and I work full time and coach high school xc/track year round) we found THE house and in 45 days from offer to closing, Brooke helped make our dream home a reality. We so appreciate all Brooke has done for us as a real estate professional, and we'd recommend her without reservations to anyone who is looking to buy or sell a home."
-Kate L., Client
"Brooke was our buyer's agent, and she helped us find a great house and guided us through the process of making a strong, competitive offer. This was our first time buying a house, and she helped us through the entire process with clear explanations and advice. She provided valuable perspectives on the market and counseled us when we were struggling to find and decide on a house we liked. She listened to everything we said, and found insight in what we were saying (even when we didn't think we were saying anything important at all!). She is an assertive, savvy agent who also has a strong ethical commitment to honest, customer-centered real estate. You'd be hard-pressed to find a better agent."
-James B., Client
"Brooke is a true professional and made our entire home buying process as seamless as possible! She is a true expert of the Media/Wallingford area, making us feel like we were in good hands from day one. Highly recommended, and you will not be disappointed!!"
-Eric D., Client
"We are both very thankful for everything you've done for us during acquisition of our new home...It's been a very pleasant experience and we felt very comfortable the entire time as you led us through the transaction."
-Adrian, Client
"We appreciate your efforts on our behalf...all the extra things you have done in the past year to get us to this point!"
-Nancy, Client
"There is no way this would have worked out nearly as well without you. Your professionalism, knowledge and expert assistance made what could have been a very stressful situation into a very pleasant experience."
-Doug, Client
"We've been thrilled with every referral and piece of advice you've given us and of course your service to us has been way above and beyond expectations."
-Jacob, Client
"You truly went above and beyond to ensure settlement went as smoothly as possible. Thank you for your thoughtfulness and attentiveness during every step of the process."
-Chad & Alicia, Client
"Brooke made our move into the area smooth and painless. From finding us a house through the closing process she was trustworthy and professional. She is also very knowledgeable about the area. I would highly recommend her."
-Katie, Client
"Brooke did a fantastic job of selling my home! She was always accessible and was even on the phone with me at 10pm one night. Brooke master-minded the perfect balance between my needs and the buyer's requests and put in the extra effort to make this a smooth, quick sale. Thank you Brooke for being awesome!"
-Amanda S., Client
"Brooke Penders sold my home and found me a new one. She also found my daughter a new home in the area. Brooke knows the houses in the area, and found just what I asked for. My daughter's family new home is right for them. Brooke was able to understand our needs. She led me through the paperwork smoothly as a professional should."
-Marita G., Client
"Brooke is fantastic. She came highly recommended, and we weren't disappointed. We only looked at houses for one full day (4 houses we chose, 1 that she chose) before we bought one! Talk about amazing. And the house we ended up buying was one she decided to show us that we hadn't seen listed... something she thought we might like. You have to trust your realtor, it's that simple. We never felt we were being sold anything (in fact, she was much more realistic about things than me--telling us what she liked and what concerned her)... she was practical, honest, knowledgeable, experienced, hard-working and very accessible at all times. Throughout the quick sale (1 month handover!), she took care of all the details and then some. We STILL continue to ask her questions even though her bit is done. E.g. do you recommend we get flood insurance? do you know a good gardener? There is nothing like local (trustworthy!) knowledge. Gold."
-Ted T., Client
"Brooke was great to work with!! She is proactive in all aspects of the process and took care that we understood what was going to happen beforehand and that we were comfortable with our purchase. She was always responsive to our questions and concerns, and made sure we got our all of our questions answered right away. I can't say enough great things about her and would definitely use her again!!!! If you are looking for an agent who looks after you, Brooke is that agent!!! After the purchase, she helped us find a tenant too."
-Claudia B., Client
"While working with Brooke, I knew that she was a wonderful agent. It wasn't until we went through the process of buying another house that I realized how incredible she really is. Brooke not only helped us buy our house, but she also helped us sell it a couple years later. She made both processes easy for us by constantly keeping us informed, explaining procedures and documents, and even dropping off and picking up documents we had to sign. She is able to be an advocate for her clients while maintaining her warm and compassionate nature. Her knowledge of her field is extremely comprehensive as well as her knowledge of the area she serves. If we ever needed a recommendation for any type of service, we would ask Brooke. She is more of a trusted friend than a realtor to us."
-Libby W., Client
"Brooke is a professional in every sense of the word. She was our realtor for both a purchase and a sale, and the experiences could not have been better. Brooke has a depth of knowledge about the market in Delaware County that she utilizes to masterfully inform every step of the process. We would recommend her to anyone buying or selling a home in the area."
-Meg, Client
"Brooke guided us through the whole process, from addressing maintenance issues, to staging, and very quickly, to managing offers and completing the sale of our house. She created a listing on the internet that showed the house in its best light. Brooke has an excellent sense of the local market, and gave very helpful advice on pricing, interaction with potential buyers, and on selection among bids. It was also very useful to have her step in with contractors who were occasionally slow to respond to our needs. Brooke Penders is an excellent agent. We give her our highest recommendation."
-Brian C., Client
"I hope you all had a wonderful holiday, we sure did. Loved our first Christmas in our new home. Thanks again for helping to make it happen."
-Lisa, Jon, & Maia, Client
"What separates Brooke from other agents is evident in the way she works with other agents, and quite simply put, she always was able to deliver. This isn’t to say a good agent won’t manage expectations and offer sage, realistic advice- because she did those things to- but it IS to say that when I saw her working with other agents, she seemed like the only professional in the room. Brooke has smart, local knowledge and strong area connections with top-rated industry pros (inspectors, contractors, mortgage companies). As a buyer she always made time for us to see homes; we felt guilty about asking last minute or for off-hours appointments, but she always made us feel like a priority. She prepped us for a successful purchasing experience and a month after purchasing the home we still haven’t felt that there was info, a step in the process, or money left on the table. Furthermore, she has follow-up with texts, calls, and even event invites, well after we’ve moved into the home. "
-Jason D., Client
"Brooke did a fantastic job for us. She gave us honest feedback about our pricing goals which facilitated a quick sale, even though we had an odd home configuration (4 br, 1.5 bath). She also did a great job helping negotiate with buyers when inspection found some expensive repair items. Brooke personally called around to help us find best option for chimney repair service after first vendor didn't work out. She worked all hours and even communicated with us while she was on vacation. Great to work with and extremely knowledgeable on media/swarthmore/Wallingford."
-Nathan T., Client
"Brooke was thoughtful and sympathetic to a couple of retired academics seeking to move to Delaware County to be near family after 45 years in the Midwest. She showed a wide variety of properties in our designated price range over the course of a year and a half, was available by telephone and email whenever we needed her advice, and carried out negotiations with the seller with care and sensitivity. She also made available to us the names of reliable repair services that we needed. In all, with her personalized service, she helped make a traumatic relocation process much easier than it might have been. We are glad we found her."
-Walter & Nancy A., Client
"It was a pleasure working with you and thanks for all your help, efforts and advice."
-Gopal, Client
"Brooke was everything we could have hoped for: competent, available, warm responsive, astute -- she REALLY knows real estate from the legal to the soft skills. We just hired her again for a second transaction and that was the easiest choice we could have made."
-Jennifer, Client
"I gave Brooke a very tight price range and specific geography to work with, and she was very understanding and responsive to my needs. She always kept me updated on her progress and responded to all of my questions in a timely manner, even when she was on vacation.
I can't be any more thankful that I was able to have her help me through the negotiation. She took the time to explain everything to me, and even went as far as laying out which options would be in my best interest. As someone who was buying my first home, I really appreciate all her help and advice."
-Frank V., Client
"Quick sale. Very knowledgeable about market and great input on how to present property to potential buyers. Very professional and personable. Wonderful writing skills for description of property."
-Cornelia, Client
"Brooke’s combination of knowledge, patience, diligence and dedication make her an excellent realtor. We highly recommend her and she will be the only person we call when/if we considering moving again!"
-Frank, Client
"Thank you for all of your help and expertise to get us an amazing first house! We were lucky to have you as our realtor! We love our house! Thanks!!!"
-Alex & Jenn, Client